With over 2 million consumers on its docket, Assurance Wireless has maintained its dominance in the Lifeline program since its founding. After Safelink Wireless and Access Wireless, Assurance Wireless is arguably the third-largest free phone service in the United States. This post is for you if you’ve ever wondered what network does Assurance Wireless uses to maintain such a large following.
Assurance Wireless is renowned for providing amazing discounts on government-issued handsets and plans with extremely accommodating eligibility conditions. They employ a great network, so you won’t ever have to worry about missed calls or sluggish internet if you qualify. Even after going through a few mergers and acquisitions in the past and more recently, Assurance Wireless remains one of the top service providers in the United States.
The network/towers that Assurance Wireless utilizes, the reasons for joining, the dependability of the network, how to port your number to Assurance Wireless, and much more are all covered in detail in this article. Learn about the essential components of Assurance Wireless by reading on!
READ MORE: Assurance Wireless Application for Free Phone
Why should you join Assurance Wireless?
Here are some reasons to reconsider joining Assurance Wireless if you’re on the fence about it:
1) Customer support
Assurance Wireless provides customer service around the clock. When a consumer phones, the customer service representatives answer as quickly as possible and have outstanding communication abilities. The majority of reviews are positive regarding their phone and in-store customer service.
2) Free high-quality phones
Assurance Wireless provides free phones that range from mid-range to low-end budget phones. Since the phones have been inspected and approved as being of excellent quality, the user is unlikely to experience any issues. Nevertheless, you will adore their reliable replacement service if a problem arises.
3) They have a straightforward procedure for replacing phones.
Compared to most service providers, the Assurance wireless phone replacement program is the best in case your phone is lost or stolen. Compared to many service providers, you may easily replace your phone for a reasonable amount or for free.
4) It is simple to use.
The application process for Assurance Wireless is straightforward. The applicant has three options: apply online, send an email, or just think about using it on paper.
5) No application fees or contracts
You won’t ever have to worry about contracts, termination fees, or anything else that would significantly strain your finances when you use Assurance Wireless. They provide all of their clients with a genuine and trustworthy service.
READ MORE: Free Government Tablet Assurance Wireless
What Network Does Assurance Wireless Use?
Sprint towers are used by Assurance Wireless to provide network services. They have utilized it since Sprint Mobile acquired Virgin Mobile USA through a merger.
T-Mobile also purchased Sprint Mobile; however, it continues to provide its network via CDMA and 4G LTE. Sprint Mobile declared that as of April 2019, they would no longer activate any 3G-only devices due to the recent 5G trend.
However, by 2020, outdated 3G devices will be shut off. Ensure your phone is compatible with 4G networks if you intend to bring it to Assurance Wireless.
Is the wireless network from Assurance dependable?
Indeed! At the moment, Assurance Wireless serves over 40 US states. You won’t ever have to be concerned about erratic network coverage as long as your state can receive Assurance Wireless services. Sprint provides 4G coverage across the country.
However, there may be inadequate or erratic network coverage in some places, such as rural portions of the chosen states. Nevertheless, there is strong network coverage in almost 99 per cent of the Assurance Wireless locations. If you visit other states with poor network service, consider getting a portable cell phone signal booster.
Can you port one’s number to Assurance Wireless?
The new FCC rules have made porting a number to Assurance Wireless relatively simple. A person would have to go through a lengthy procedure in the past, and occasionally, the service providers would not allow them to port numbers.
Here is a straightforward method to follow if you want to receive a free touch-screen government phone while keeping your previous phone number:
If the phone has been mailed to you and you are eligible for the free one, contact customer service at 1-888-321-5880. You will be contacted by a customer service representative who will assist you in maintaining your previous phone number. At most, the porting procedure takes two hours; if it is late, it will be completed the following working day.
The prerequisites will be:
- Previous account number
- The password
- Physical Address
Which mobile devices work with Assurance Wireless?
Sprint’s network provides coverage for Assurance Wireless. Therefore, your phone should be compatible with Sprint if you plan to bring your handset.
To bring your gadget:
- It was never appropriate to report the phone as lost or stolen.
- No contract should contain it.
- Their network should function with the phone.
Assurance Wireless’ online IMEI checker makes it easier to determine whether a phone is compatible. You can enter your IMEI number into the checker, which will quickly notify you if the device is compatible after a few seconds.
You can still get a free phone from them if the device is incompatible. The following are a few popular brands that work with the Assurance wireless network:
- Kyocera ZTE
- Alcatel
- Nokia (4G only)
- Motorola
- Samsung
What carrier does Assurance Wireless use?
Assurance Wireless operates on the T-Mobile network. Following the merger between Sprint and T-Mobile in April 2020, Assurance Wireless transitioned its services to T-Mobile’s network infrastructure.
Was Assurance Wireless always on the T-Mobile network?
No, prior to the merger, Assurance Wireless utilized Sprint’s network. After the Sprint and T-Mobile merger, Assurance Wireless services were migrated to the T-Mobile network to provide improved coverage and service quality.
Does Assurance Wireless offer nationwide coverage?
Yes, Assurance Wireless provides coverage across the contiguous United States, leveraging T-Mobile’s extensive network. This ensures that users have access to reliable service in most areas.
Can I use my own phone with Assurance Wireless?
Assurance Wireless allows users to bring their own unlocked devices, provided they are compatible with T-Mobile’s network. It’s recommended to check device compatibility before using a personal phone with their service.
What services does Assurance Wireless provide?
Assurance Wireless offers a Lifeline Assistance program, which includes a free phone, free monthly data, unlimited texting, and free monthly minutes to eligible low-income individuals. The federal Universal Service Fund supports these services
Bottom line
Any mobile plan service provider’s core has been and always will be its network, and Assurance Wireless is at the forefront of this. In every state it serves, Assurance Wireless has strong network coverage. To get started, contact Assurance Wireless if you believe they have the best coverage. If you have any additional questions, you can also get in touch with customer service, and a representative will get in touch with you.
