In the US, Boost Mobile is a well-known mobile virtual network operator. T-Mobile’s network powers this wireless service provider, which is owned by Dish Wireless. The carrier charges less for its services even though it does not have its own network towers. If your phone is compatible with Boost Mobile’s network, you can receive good phone plans and prices from them. We’ll look at how to receive a Boost Mobile replacement phone today, along with other relevant topics.
Notably, cell phones today are not made to last as long as they did in the past, regardless of how wonderful a brand is. After that, it often begins to malfunction and eventually stops working completely. In addition, bad things happen; your phone might be broken, stolen, or misplaced. If this occurs, you will need to have Boost Mobile replace your phone. You can maintain relationships with friends, family, coworkers, emergency services, and more with the replacement phone.
You must adhere to the straightforward steps listed in order for the Boost Mobile phone replacement process to be completed. In addition to phone replacement, Boost Mobile offers other services that are advantageous to its clients. Upgrades to your phone can result in more advanced features and increased functionality. If you need a new gadget, keep in mind that the carrier sells high-quality phones on its website. Let’s learn more about how to replace it.
Is Boost Mobile a reliable wireless service provider
According to several Boost Mobile users, the carrier has a high rating, which indicates that it is dependable. Notably, it made use of T-Mobile’s GSM network, a technology that is utilized by numerous phone companies and service providers across the globe. Considering that T-Mobile serves almost 99% of the US area, it has extensive coverage once more. As a result, you are not concerned about its connectivity anywhere in the United States. T-Mobile’s 4G LTE and 5G networks will be available to you.
You may choose between limited and unlimited data plans with Boost Mobile, and the prices are reasonable. They come with a mobile hotspot in addition to unlimited Internet and texting. With the carrier’s add-ons, you can also purchase foreign plans. Since these plans don’t involve service agreements, you are free to switch plans whenever you choose. Notably, the majority of phones are compatible with Boost Mobile because it is a GSM carrier. As a result, all you need to do to switch to Boost Mobile is unlock your cellphone.
All you need to do to sign up with Boost Mobile is make sure your phone is GSM unlocked. After that, you may choose a plan, buy a Boost SIM card, and activate your phone.
Ways to get a replacement phone with Boost Mobile
You should notify Boost Mobile right away if your phone is lost or stolen. Customer service can be reached at 1-833-502-6678. You have sixty days from the time of reporting to replace the phone. Failure to do so will result in the cancellation of your account and the loss of any remaining balance. To report a gadget that has been lost or stolen, you must:
- Go to the My Boost page and log in to your account.
- Click the “Get Device Support” button after locating the “I want to” option.
- After carefully reading the on-screen instructions, select “Suspend my account.”
- After reporting that your phone was lost or stolen, you will have sixty days to purchase a new one and reactivate it if you want to keep your present number.
There are two ways to replace your phone with Boost Mobile. These techniques are applicable to insurance for Boost Mobile. They are the Boost Shield, which is the company’s insurance policy, and the basic warranty. Let’s examine each of them independently.
READ MORE: Best Boost Mobile Phone Deals
i) Basic warranty
You have ninety days from the date of purchase to report any mechanical or electrical issues with your phone if you have the basic warranty. If you do, Boost Mobile will swap out your phone for a similar type and quality used, remanufactured, or refurbished device (under Likewise Device Protection). The replacement phone from Boost Mobile can have non-original parts and be a different brand, model, or color.
However, smartphones that have seen normal wear and tear, phones that have been damaged by overuse or accident, and phones that have been lost or stolen are not covered under the guarantee. Manufacturers have different warranty policies.
ii) Boost Shield
This is the insurance plan offered by Boost Mobile, which will cover your phone in the event that something were to happen to it. It covers a range of damages, such as:
- theft.
- Drop.
- harm from water.
- screen crack.
Mechanical and electrical damage that is not covered under warranty.
Corrosion, rust, income loss, purposeful damage, pre-existing conditions, business interruption, warranty-covered charges, unauthorized repairs or replacements, and disregard for the manufacturer’s maintenance recommendations are all excluded from the Boost Shield coverage.
You must submit a claim for the Boost Shield. Depending on your phone, you will have to pay a non-refundable deductible of $20, $50, $100, or $175 for any claim that is authorized. You have the right to two authorized claims within a year of the original replacement. Additionally, you will need to submit certain records and information. After your claim is verified, your replacement Boost Mobile phone will be shipped to the address of your choice.
READ MORE: Boost Mobile Lifeline Program
Boost Mobile replacement phone activation Process.
Once you have your replacement phone, you can activate it by following the steps listed below:
- Visit the activation page for Boost Mobile.
- Select from the following options:
- New Client
- Current client
- Verify the status of activation.
- Verify the status of the family plan’s activation.
- If you are an existing Boost subscriber, you will be requested to log in to your account after being asked if you would like to switch devices. Proceed with the instructions after logging into your account. You will need your full name, address, account PIN, and the final four digits of your Social Security number.
- You have the option of using your current phone with a Boost Mobile SIM for a new client or activating a new phone. If you’re porting an existing number, wait for the pop-up to ask for your ZIP code and phone number. Your IMEI, MEID, or ESN will then be entered. Next, provide the number from the Boost SIM card.
Verify your information one last time before sending in the activation request. The activation request number can be used to verify the status of your application. You can use your Boost Mobile phone to dial 611 and follow the steps provided by the representative if you are unable to access the offline methods.
READ MORE: Best Boost Mobile Unlimited Data Plans
What type of replacement phones are offered by Boost Mobile
Depending on your security package, Boost Mobile usually offers new phones that are identical in type and quality to the ones you bought and later reported as defective, misplaced, or stolen. The replacement gadget can have parts that weren’t made by the original manufacturer and be a different brand, model, or color.
Depending on your location and availability, the replacement phone you get can be different. You’ll most likely receive a newer, more sophisticated phone model if you lose an older model. The provider offers a range of replacement phones from manufacturers such as Samsung, Motorola, Apple, and others.
How do you know you need a Boost Mobile replacement phone?
Throughout your daily activities, a number of circumstances occur that call for the purchase of a new gadget. Your Boost Mobile phone will need to be replaced:
- If there is physical damage to your phone.
- If your present device’s screen is cracked.
- When your Boost mobile phone has to be upgraded,
- If your phone was stolen or lost,
- If you’re tired of dealing with too many local phone fixes,
- when there are mechanical issues with your device, such as it hanging.
- If the guarantee from the manufacturer is no longer valid.
How do you enroll in Boost Shield?
Within 30 days of service activation, clients on a monthly plan are eligible for Boost Shield. You can add it when your device is being activated, or you can go to My Account after activating your device.
Joining when you purchase a new phone or bring your own newly activated Boost Mobile device will start your coverage right away. If you sign up within 30 days of activating your device, coverage will begin at the beginning of your subsequent monthly period.
How can you track your order?
By entering the tracking numbers you received in an email, you may use this website to find out the position of your newly ordered phone as well as the projected time and date of delivery. You will receive an email with the tracking numbers as soon as your phone ships.
You can check your spam folder, since even important emails are frequently redirected there, or get in touch with Boost Mobile customer support if you haven’t received the email in a while.
Frequently Asked Questions (FAQs) About Boost Mobile Replacement Phone
Q1. How do I get a replacement phone from Boost Mobile?
If your phone is lost, stolen, or damaged, you can request a replacement by contacting Boost Mobile customer service or filing a claim through your phone protection plan (if applicable).
Q2. Does Boost Mobile offer free replacement phones?
Boost Mobile typically does not offer free replacements unless the phone is under warranty and the damage is manufacturer-related. Otherwise, there may be a deductible or replacement fee.
Q3. What should I do if my Boost Mobile phone is lost or stolen?
Immediately report the loss to Boost Mobile by calling 1-866-402-7366 or logging into your Boost account. You can also suspend your service to prevent unauthorized usage.
Q4. Can I get a replacement phone under warranty?
Yes, if your Boost Mobile phone is within the one-year manufacturer’s warranty and the issue is due to a defect, you may be eligible for a free replacement. Physical or water damage is not covered.
Q5. How do I file a phone insurance claim with Boost Mobile?
If you have Boost Shield or a third-party protection plan, you can file a claim online at www.phoneclaim.com or by calling the number provided in your plan.
Q6. What is the Boost Shield protection plan?
Boost Shield is Boost Mobile’s optional phone insurance plan that covers accidental damage, loss, and theft. It includes quick replacement and low-cost repairs, subject to a deductible.
Q7. Can I use a different phone while waiting for a replacement?
Yes. You can activate a compatible phone with your existing Boost Mobile SIM card or order a new SIM online. Use your account dashboard or contact Boost support for help.
Q8. How long does it take to get a replacement phone from Boost?
Replacement phones are typically shipped within 1–3 business days after your claim is approved. Shipping times may vary depending on your location.
Bottom line
Operating on T-Mobile’s GSM network, Boost Mobile is a well-known MVNO in the United States. Dish Wireless is the owner of the carrier. It provides both new and current clients with cost-effective plans and incentives. To use the carrier’s services, all you need is an unlocked GSM device that works with its network. Additionally, as explained in this article, you can obtain a replacement phone from the carrier in the event that yours is lost or stolen.
